Last updated
Last updated
A: Credits cannot decrease. By providing compute and being connected your credits will always go up. What may decrease or vary is the amount of credits earned in a certain timeframe and displayed on the page. The default timeframe is 7 days, which compares it against the previous 7 days. So no, credits do not and cannot decrease, you just may earn more or less on a weekly basis.
A: You must bind your Discord account before claiming. Head over to https://dashboard.oasis.ai/settings/security and bind your Discord account before claiming the task.
Currently we allow up to 100 nodes per account. This means you can place our software on 100 unique devices per account. Each device must have it's own GPU.
A: Please log in to the dashboard using Discord before claiming your reward. Log out of the dashboard, and sign in again using the 'Login via Discord' option
A: Each provider earns credits independent of your DistributeAI account. When you view credits on a certain provider, it only shows the amount that specific provider (Extension or Desktop App) has earned. To view your total credits, you need to look at the tab on the dashboard.
A: Absolutely, many people have multiple computers in their household. We recommend using one IP for multiple devices if possible as using vpn's etc. only cause latency issues.
A: Yes! We recommend running both for fill in any gaps if one were to disconnect.
A: This can occur for a few different reasons. Most likely, your network disconnected or computer went to sleep which caused an intermittent disconnect. Another possible cause is we had downtime for a planned update. Typically intermittent disconnects like this are not a major issue and shouldn't be of concern. If there's an extended loss of connection make sure your settings are correct, and that you've reconnected all your providers.
A: Sometimes it takes time for our system to recognize you've completed a task. Additionally, some tasks such as discord based actions are being updated for known issues. If you're not credited but have completed the task, we will automatically credit your account in the near future.
A: No, we are inherently a proof of work network so anyone who is running non-authentic accounts or software will be removed during our credit verification period.
A: We've moved the settings page on providers to our dashboard, click the 3 dots next to the provider to edit these settings.
A: Clear your browser cache, and relogin to the dashboard.
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This is a list of frequently asked questions we see from the community.
