Linux Debugging

The page is currently being developed. If you experience issues, please contact our support team. Your feedback helps us improve our documentation for everyone.

Background Service Disconnected

Troubleshooting Background Service Disconnection

If you encounter issues with the background service disconnecting, follow these troubleshooting steps:

1. Reboot Your Computer:

   • Sometimes the Distribute AI Daemon service has problems after large system modifications, you can try rebooting your computer to check if this problem resolves itself

2. Verify Service Status:

   • Open a terminal and type sudo systemctl status distributeai.service, if systemd reports the status could not be found, try reinstalling Distribute AI using the steps below

   • Ensure that the Distribute AI Daemon service is running. If the previous command doesn't report the service as active (running), try running the command sudo systemctl restart distributeai.service to start it. If that doesn't work, try reinstalling Distribute AI using the steps below

Reinstalling

This action will delete all data related to your local provider. Don't worry, you'll retain all your earned points, but the displayed number on your desktop will reset to zero when you log back in. To view all your points, go to https://dashboard.distribute.ai/provider/credits

In order to get a completely clean reinstall, it's recommended to do the following steps:

1. Run sudo systemctl disable --now distributeai.service in a terminal

2. Run sudo systemctl stop distributeai.service in a terminal

3. Run sudo rm /etc/systemd/system/distributeai.service in a terminal

4. Run sudo rm -rf ~/.local/share/distribute.ai in a terminal

5. Restart your machine

6. Navigate to https://dashboard.distribute.ai/provider/downloads to download and install the latest version