MacOS Debugging

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Background Service Disconnected

Troubleshooting Background Service Disconnection

If you encounter issues with the background service disconnecting, follow these troubleshooting steps:

1. Reboot Your Computer:

   • Sometimes the Distribute AI Daemon service has problems after large system modifications, you can try rebooting your computer to check if this problem resolves itself

2. Verify Service Status:

   • Open a terminal and type sudo launchctl list | grep "ai.distribute.daemon", if there is no output or the first column contains a - character, try reinstalling Distribute AI using the steps below

   • If the first column has a number, try restarting your machine, if that doesn't work, please contact support

Reinstalling

This action will delete all data related to your local provider. Don't worry, you'll retain all your earned points, but the displayed number on your desktop will reset to zero when you log back in. To view all your points, go to https://dashboard.distribute.ai/provider/credits

In order to get a completely clean reinstall, it's recommended to do the following steps:

1. Run sudo rm /Library/LaunchDaemons/distributeai.plist in a terminal

2. Run sudo rm -rf ~/Library/Application\ Support/distribute.ai in a terminal

3. Restart your machine

4. Navigate to https://dashboard.distribute.ai/provider/downloads to download and install the latest version